Create new folder takes too long

Recently, Windows Explorer has gone very slow when I try to create new folders. When I click on the "New Folder" icon or use the shortcut Alt+H+N, it takes up to 10 seconds before the new folder appears. This is very irritating. I'm logged into my computer with my Microsoft account, and I use Office 365.

Any help much appreciated.

 

Question Info


Last updated June 26, 2019 Views 13,998 Applies to:

Hi,

Thank you for posting your query on Microsoft Community.

I would appreciate if you could answer few questions to narrow down to the issue.

  1. What is the make and model of the computer?
  2. Is the issue specific when creating a new folder or you feel slowness in overall performance of the computer?
  3. Did you install any third party security application?

I suggest you to restart the file explorer and check if it helps to resolve the issue.

Restart File explorer.

  1. Press Alt+ctr+Del from Desktop.

  2. Select Task Manager.

  3. Under process tab, locate Windows Explorer.

  4. Right Click Windows Explorer and select End Task.

  5. Now select on File tab and click Run Task.

  6. Type explorer.exe and press ok.

  7. Check if the issue persists.

If the issue persists, I suggest you to Run Maintenance task and check if it helps.

The Run maintenance task checks issues that might slow down your computers, such as how many users are currently logged on to the computer and whether multiple programs are running at the same time.

Follow the below steps.

  1.     Press Windows + X on the keyboard.
  2.     Select Control Panel.
  3.     Select Troubleshooting.
  4.     Click on Run maintenance task under System and Security.

Hope the information helps. Let us know if you need further assistance. We will be happy to  help.

Thank you.

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Thanks. But neither of these solutions worked. It still takes about 10 to 20 seconds between clicking the 'New Folder' icon and the new folder appearing.

My computer is an Acer Aspire XC-605. The computer seems to be fine overall. There is no general slowness apart from when creating a new folder in Explorer. My 3rd party security application is McAfee. I've uninstalled and reinstalled this, but it has made no difference.

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Can anyone else please help me fix this? It's really hampering my productivity and I'm considering going out and buying a new computer. Why would Windows Explorer suddenly go so slow? Is it to do with Microsoft's increasing cloud integration??

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Investigate if this is caused by a shell extension, using ShellExView tool.

Right-click is slow - Weird behavior caused by context menu handlers
http://windowsxp.mvps.org/slowrightclick.htm

ex-MVP (2003-2012) (Windows Client)

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Thanks for the suggestion Ramesh, but it still takes a long time to create a new folder. It feels very strange, like I'm accessing my computer via a virtual server!

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Then I'd use Process monitor to see what's happening - which process causes the hang or delay.

http://www.winhelponline.com/blog/process-monitor-track-events-generate-log-file/

ex-MVP (2003-2012) (Windows Client)

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https://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-10-file-explorer-slow-to-create-or-delete/884f40a5-f287-4403-9141-40e8afc93ca8
Don't die of ignorance!

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Hi,

I recently noticed that my Intel based machine was acting a bit different... I then found that the USB 3.0 was running at a slow USB 2.0 speed...

It seems that there is a problem with some of the drivers for Intel Chipsets that are not quite right in the latest builds... Installing the latest "Intel Chipset INF" from the manufacturer for Win 10 resolved the problem... as did the latest version from Intel...

As a side note... I had a HP laptop that did as you describe and was never able to resolve the problem...

For unrelated reasons I decided to reinstall windows, and the problem vanished...

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