Crash Dump details copied to clipboard every 2 to 3 seconds

I've been facing a problem within the last week whereby after booting up my PC for a couple of minutes, the clipboard gets saturated with Crash dump details going something like this:

C:\Users\mythi\AppData\Local\Temp\PRODUCT_NAME_UNKNOWN_CrashDumpPRODUCT_VERSION_MAJOR_UNKNOWN-PRODUCT_VERSION_MINOR_UNKNOWN-2018-11-06--12-54-23_.dmp

Every 2 to 3 seconds, a new crash dump file is generated:

Opening up one of these .dmp files in WinDbg preview shows something like this:

I've reinstalled the Intel chipset drivers, Realtek audio drivers and LAN drivers but still to no avail...

Anyone able to shed some light on this issue?

 

Question Info


Last updated January 10, 2020 Views 1,139 Applies to:
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Answer

Hi Joshua Soon,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

  • What is the make and model of your computer?
  • Have you made any changes to your computer prior to this issue?

The Dump file contains data dumped from a program's memory space. It is often created when a program has an error or crash and it is saved in the Temp folder of Windows. This dump file contains the smallest amount of useful information that helps us to identify why the computer is crashed.

I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Disable the Nahimic service.

The Nahimic service is part of Sonic Studio which is installed along with the Realtek audio driver install.

  1. Press Windows and R key together on your Keyboard.
  2. Type:  services.msc and hit enter.
  3. Search for the “Nahimic service”, right click on it.
  4. Click on properties > click on stop button to stop the service.
  5. Change the startup type to disabled.
  6. Click on Ok and apply.

Method 2: Uninstall Sonic Studio application.  

  1. Press Windows and R key together on your Keyboard.
  2. Type:  appwiz.cpl and hit enter.
  3. Search for Sonic Studio application.
  4. Select the application and click on uninstall.

I would suggest you to re check for the Nahimic service, if it is disabled. Restart the computer and check if the dump files are created.

Method 3: Uninstall and reinstall the Realtek audio driver.

  1. Press Windows and key together on your Keyboard.
  2. Type:  devmgmt.msc and hit enter.
  3. Expand Audio inputs and outputs.
  4. Select the Realtek driver and click on Uninstall.

Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed. You can also update the Audio drivers from the manufacturer website. For more information please follow Update drivers in Windows 10.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Roohi Taj S 

Microsoft Community - Moderator 

9 people were helped by this reply

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