I recently purchased these headphones.
When connected to my Windows 10 computer using bluetooth, the microphone does not work.
I returned the pair and got a second one. Same issue.
The microphone appears to work with other devices, but when it's hooked up to my computer the input is very faint (like I'm underwater).
My drivers are up to date. When I go to test the microphone in my computer settings, it only gives me the option to "Troubleshoot" but the Windows Troubleshooter doesn't come up with any solution.
I've disconnected and reconnected the headset multiple times. I have tried two separate headsets.
I have other bluetooth headsets that work fine with my computer.
Any help would be greatly appreciated.