Ask a new question

could not find the recovery environment

exact error im getting ^

I've done everything a previous forum post had done and nothing has worked

and its not the computers specs because these are my following specs

amd ryzen 5950x

nvidia rtx 3090

64gb trident z royal at 3600

at least 6tb of space

1200 watt psu

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi William

I am Dave, I will help you with this.

It is possible your recovery image is corrupt or even missing.

1
Please try this method to access the Recovery Environment
Click the power button on your Start Menu
Press the Shift Key and click Restart
Your PC will boot into the Windows Recovery Environment

2
If you still cannot access the recovery environment, and you want to reset your PC, then the best option is to backup your personal files, then create a bootable USB and clean install Windows 10 by booting form that USB, that will also create a new Recovery Image.

Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi William

Just checking in with you, have you tried those steps?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

i couldnt reply sorry none of them worked i get a weird mobo splash screen whenever i try to boot from a usb drive in the recovry state. i can provided a video if that would help it wouldnt be the best but would show what is going on. ive lost faith in the multi billion dollar company

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi William

Yes, please, if you could upload the video to the Cloud (OneDrive, DropBox...etc.) and post a share link here, I will look at that.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

i got pictures a video would be too hard for just me

so i did the first steps got to here Image

got to there no issue and then i selected use a device Image

then selected that option and i got this Image

and i used the https://www.microsoft.com/en-us/software-download/windows10 to create the media tool like i have in the past. would the problem come from me changing my mobo the mother board is an msi meg x570 unify

sry for the wacky lay out

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi William

On the screen in your first screenshot, what options do you get if you click Troubleshoot, is the reset option available in there
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

that is what i get. could i just upgrade to 11 then downgrade back to 10 then be able to reset ?

sorry if I'm taking your whole morning or afternoon

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi William, glad to help!

Yes, that may be the best option, you will have the option to roll back to 10.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

ok ill try it and get back to you if you'll still be looking at this forum

thanks will r

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi William, I will be here.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated May 15, 2024 Views 5,347 Applies to: