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Could not find the recovery environment

I want to reset my windows 10, but when I want to start the reset a popup appears that says

I've tried to do this

but it failed and popup appears again like this

what should i do please help...

Hi Singlarity,

I am Dave, an Independent Advisor, I will help you with this.

It seems from those screenshots that your Recovery Image is corrupt.

If your intention is to reset Windows, that will not be possible from there, so the best option is to backup your personal files, then create a bootable Windows 10 USB, boot your PC from that and instead of installing Windows 10, select 'Repair this Computer, and try running a reset from the Recovery Environment on the USB.

If that also does not work, then clean install Windows 10 from the bootable USB, that will also create a new Recovery Image.

Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)
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Last updated September 17, 2021 Views 77 Applies to: