connect my microsoft account to my PC

Hi Diniati,

This issue may occur due to any issues with the user account settings. Let’s try the following methods and check if it helps.

Method 1: I would suggest you to check your current online status of Microsoft account. This page reports on known incidents affecting Microsoft services.

https://status.live.com/

Method 2: If Microsoft services are running fine. Then there might be issue with Microsoft account service in the Windows. Follow these steps and check if it helps.

1. Press Windows key + X, Type Services.msc and press enter.
2. On Services Window, right-click Microsoft Account Sign-in assistant and choose Properties.
3. In Startup type, choose Automatic or Manual, then click OK.
4. You're done. Now you can login with your Microsoft account again.
5. Restart the computer and check.

If you don't see Microsoft Account Sign-in assistant in Services, you might to repair Windows 8.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.