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Connect error: Protected content cannot be viewed on this device

I am trying to use Continuum on the Lumia 950 to connect to my Windows 10 PC screen (wirelessly).  The Connect app on the PC says it is "ready for you to connect wirelessly", but when I try to project the PC pops an error: "Protected content cannot be viewed on this device".  The phone screen shows the track pad as if it was working fine, and all I get on the PC is a black screen and the pointer (which moves normally when controlled using the track pad).

What does this mean and is there a work around or fix?

I had it working several weeks ago on the same two devices, so its a little curious.

Thanks all.

Answer
Answer
An update and possible work around.  I just tried to connect again and accidentally found a work around: when faced with the blank screen, simply press the power button on the phone to switch off the phone screen, then again to switch it on.  The PC monitor then displays your phone's lock screen with a button to click in the middle to "unlock".  Click that and all works ok.

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Last updated January 4, 2024 Views 24,657 Applies to: