Hi all,
I have recently been trying to uninstall my McAfee Total Protection but when restarting my laptop I get the blue screen and it crashes. I have Windows 7.
The only way to continue is to do system restore.
I have run "whocrashed" which has detected the following reason for the crash (which I have copied and pasted)
Can anyone tell me what it means please? Thank you
On Sat 19/03/2016 12:36:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031916-22916-01.dmp
This was probably caused by the following module: ndis.sys
(0xFFFFF8800169F686)
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF8800169F686)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\ndis.sys
product: Microsoft®
Windows® Operating System
company: Microsoft
Corporation
description: NDIS 6.20 driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 19/03/2016 12:36:04 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: athrx.sys
(athrx+0x2EDF7)
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF8800169F686)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athrx.sys
product: Driver
for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros
Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros
Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL