I have a 5 year old Dell desktop PC. All the drivers are up to date. It was originally running Windows 8.1 and updated to Windows 10 over a year ago. All updates have been installed since then. This restart problem started after I installed the Windows
10 Anniversary Update.
Since Windows 10 only does automatic updates it also TRIES to restart after the updates are complete. It shows the Dell logo and will stall at the Windows rotating circle of dots screen, with the circle of dots running in the center bottom of the black screen,
there is no disk drive activity except an occasional brief flash of the drive light. It will stay there for hours.
In frustration I pushed and held the physical power button, in violation of all warnings, since I couldn't access the Windows/Start virtual power button, wait about 30 seconds and power up again. Sometimes I have to repeat the sequence (off-wait-on) three or
four times in a row but eventually it boots normally and presents the Windows log-on screen. I get sweaty palms every time I see an update thinking that one of these times it is going to die.
No error codes. High speed wired versus wireless Internet connection, running Norton Antivirus, plenty of physical memory.
The PC has a 300 GB disk that is less than half full, all packaged or downloaded standard software, nothing out of the ordinary, no modifications, no viruses, no warnings. In between updates the computer runs normally, boots and shutdowns OK. I have tried
to manually restart and the same thing happens – stalls at the dreaded rotating circle of dots.
Version 1607 build 14393.1198
How can I get it to restart after an update?
Any help appreciated....