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Computer suddenly restarted due to bugcheck while playing game

I was playing a video game called Darktide when suddenly my computer just restarted with no warning whatsoever. I found through event viewer that it was due to a bugcheck. Can anyone tell me what this means? Last night I got a BSOD stop code: IRQL_not_less_or_equal. Is this connected?

<PII Removed> this is my memory dump file

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Hi. I'm David, and I'm happy to help you.

The link to the MEMORY.DMP file has been removed as it may contain personal information. Share only the minidump files.

These files are in "C:\Windows\Minidump".
(If you don't have a "Minidump" folder, check if it is in the plural "Minidumps".)

Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

Post the link to the ZIP file here so I can have a look.

I await your reply. Click on the "Reply" button below my reply.

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Apologies. Here is my minidump folder: Minidump.rar

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No problem. Thanks.

Yes. The BSOD you experienced may be connected to the abrupt restart while playing the game.

The minidumps do not mention any driver. Only generic system files.

I suggest doing the following:

- Download the latest chipset driver from the link below and install it.
https://dlcdnets.asus.com/pub/ASUS/mb/Socket%20...
(Extract the ZIP file, double-click the file "AsusSetup" to run it, and follow the on-screen instructions to install the driver.)

- I noticed that the motherboard BIOS is outdated. I suggest you update it by following Asus's instructions.

Then, see if the system will work stable.

If the crash occurs again after doing this, share the minidump it created. Click on the "Reply" button below my reply.

Driver source: https://www.asus.com/motherboards-components/mo...

Feel free to ask back any questions.
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Last updated January 26, 2025 Views 17 Applies to: