Computer stuck at checking for updates

I have a Toshiba satellite c650 laptop running Windows 7. This laptop has not been used for 4 years. It turns on ok no problem and I installed McAfee first job and then looked for windows updates. The machine has been checking for updates for almost 48 hours. All it says is checking for updates. What to do? Stop checking and just carry on?

Answer
Answer

Yes stop it.  Then download KB3102810 from Microsoft, and run it.  It takes a long time to run, but in many cases speeds up the WU process Make sure you get the Win7 version for your computer.  If yours is 64 bit specify that in your search.

Windows update not responding

Before you start Windows Update, if your computer has not been up and running for a few days or more, start it and let it run without using it for some hours.  Turn off the sleep functions if they are set.  If yours is a laptop, make sure it is powered with the power cord.  Start Task Manager (right-click on the task bar) and look at the CPU % in use at the bottom of that window.  If it is more than 10%, you have to wait until what ever the computer is doing finishes before starting Windows Update.

Functions like Antivirus update and  scans, scheduled defragmentation, updates to Java, Flash Player, Adobe Reader and others must be completed BEFORE you start Windows Update.

I just did this on a laptop that had not been used for about 70 days.  It took the best part of a day to finally settle down and be ready.

Windows Update is dramatically slower than it was in the Spring of 2015, before Windows 10 began its merciless march.  There may be nothing wrong with your computer!  The problem is a hopelessly inadequate Windows Update service.  Likely it is overwhelmed sending millions of 5 gigabyte malware Win10 files to unwilling Win7 computers, using the same equipment and network that normally services you and I.

From Microsoft’s perspective, the updates you want are an extremely low priority.  They do not want you updating Windows 7.  They want you replacing it with Windows 10.

There is no reason to do this upgrade unless you are a real adventurer.  Windows 7 will be supported through January 2020.

Excellent read  http://www.infoworld.com/article/2953655/microsoft-windows/windows-10-review-hold-off-if-you-use-windows-7.html#tk.ifw-infsb

I have seen cases where the green bar continued overnight and finally found the updates, then spent many more hours downloading those updates.

If yours is a notebook PC, turn off sleep and hibernate functions.  Leave WU running at least overnight, maybe longer

Stop trying to fix your computer.  You are likely to make a mess of it for no benefit.

Trying to fix your computer may be pointless, when the problem is your supplier.  Sort of like taking a part your car’s engine because it does not start, when the problem is the gas tank is empty.

One tip:  Check to see if the four services needed to run Windows Update are running, just after starting Windows Update.

Start, All Programs, Accessories, right-click on Command prompt choose Run as administrator.  In the black box type net start bits, it should be already started.  Now net start wuauserv; net start msiserver, net start cryptsvc  If any one of them responds that it is now starting, then the service was NOT running.  DO NOT RESTART THE COMPUTER OR Windows Update.

Check to make certain the 4 needed services are starting properly.  If any one of the services, were not already started, type services in the text box above the start globe and find each of those services in the list (list below). If they are not set to automatic, double-click the service and set.  You can do this while Windows Update is running.

Background Intelligent Transfer Services, Cryptographic services, Windows Installer, Windows Update.

They should be shown as Automatic or Automatic (delayed). If they are not, double-click on each as necessary, and change setting to Automatic.

Now, your challenge is to be PATIENT.  This may take many hours.  If you have waited at least 6 hours, then you may have a problem.

Windows Update not working

This is a very common problem lately.  In most cases, the following rather simple and quick process works.

http://answers.microsoft.com/en-us/windows/forum/windows8_1-update/windows-update-problem-error-code-80080008/de8114b5-1487-4b31-9b28-f11974718df1?auth=1  This thread essentially lists a series of commands that I have found usually fixes WU.

Start, All Programs, Accessories, Right-click on Command prompt, Choose Run as administrator, OK.  Type the following in the black box:

  1. net stop wuauserv
  2. net stop cryptSvc
  3. net stop bits
  4. net stop msiserver
  5. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  6. ren C:\Windows\System32\catroot2 catroot2.old
  7. net start wuauserv
  8. net start cryptSvc
  9. net start bits
  10. net start msiserver
  11. pause
  12. Exit

Type services in the text box above the start globe.  Find each of the following and ensure they are set to automatic: Background Intelligent Transfer services, Cryptographic, Windows Installer, Windows Update.  Double click on each item and choose automatic.

Now re-start Windows Update.  Do NOT restart Windows.   Be very, very patient, it will likely take a long time.

If that does not produce results, you should download and run the following.  It takes a very long time to run as well.

If the above fails, use one of the following:

The 64 bit version Microsoft’s “System Readiness tool”  https://www.microsoft.com/en-ca/download/details.aspx?id=20858

The 32 bit version.   https://www.microsoft.com/en-us/download/details.aspx?id=3132

   

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Answer
Answer

Just keep it simple.

1. Stop updates.

2. Remove or disable the AV. Update scanning checks 100s of files and each one will be checked by the AV as well more than doubling the processes involved. Then when updates are applied every replaced file will get scanned also extending the task

3 Restart the computer

4 Turn off power saving

5 Start Windows update and leave it, it will get there.

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Last updated September 26, 2018 Views 2,095 Applies to: