original title: Computer crashes with BSOD error referencing nvlddmkm.sys
While running a game, my computer froze and then crashed, giving a BSOD error, referencing a 'nvlddmkm.sys' file.
Upon restarting, the computer displayed a slight distortion of the Windows 7 Logo and then froze, requiring a force shutdown. Every attempt to startup failed until I booted the computer in Safe Mode. Once in Safe mode, I received the following error:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
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Never before, had I had this problem. I then proceeded to reinstall the Nvidia graphics driver for the Nvidia GT 230 and tried restarting the computer, but I received the same problems. After an hour or so, I disabled the Nvidia graphics driver, and the computer started up normally, albeit without some unusual blue lines running across the screen. I have not been able to get any useful help from HP or Nvidia regarding these problems and I was wondering if Microsoft could shed some light on what could be done to fix it.
Computer Model: HP Pavilion Elite e9160f
Intel 2 Quad Core Processor q9300
NVIDIA GeForce 230
8GB DDR3 RAM
1 TB HD
Windows 7 Home Edition
The computer is almost 6 months old and is still under warranty.