Compatibility issue while running McAfee Livesafe

I've upgraded to Windows 10, but McAfee Livesafe will not now launch. I've run Troubleshooting and it says that it is incompatible

Hi Isaacrider,

Thank you for posting in Microsoft Community.

I regrets the inconvenience you have experienced. The issue you have experienced might due to running the application, which is incompatible with Windows 10. 

Follow these steps to reinstall the McAfee Live safe in compatibility mode and check if that helps.

a. Right-click on the setup file and click on ‘properties’.

b. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 or 8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Let us know if problem still persist, we’re glad to assist.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 6, 2022 Views 311 Applies to: