Code: 80070003

I always get the error message evertime when I start my computer Which shows with Script:C:\\Window\System32\2.vbs., Line:87, Char:1, Error:unable to save shortcut., "C:\User\JEA\AppData\Roaming\Microsoft\Window\Start Menu\...\Internet Expolorer.Link.", and Sorce: Wsh Shortcut.Save.
Answer
Answer

Hi Clarance,

Thank you for visiting Microsoft Windows 7 answers forum.

The error that you are getting might be because of a corrupt startup entry.

Follow the steps as below to perform a clean boot troubleshooting.


To perform a clean boot on a computer that is running Windows Vista:


1. Click Start, type msconfig in the Start Search box, and then press ENTER.

 If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2. On the General tab, click Selective Startup.

3. Under Selective Startup, click to clear the Load Startup Items check box.

4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

5. Click OK.

6. When you are prompted, click Restart.

7. After the computer starts, check if the issue is fixed.

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source:
http://support.microsoft.com/kb/929135

Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”, after performing the clean boot troubleshooting.

 

If clean boot doesn’t fix the issue then you may create a new user account and check if the issue gets fixed.

Fix a corrupted user profile:
http://windows.microsoft.com/en-US/windows-vista/Fix-a-corrupted-user-profile

Please let us know if it helps.

Thanks and Regards,
Santosh

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Question Info


Last updated July 31, 2023 Views 3,437 Applies to: