I am wanting to do a clean install on my HP Envy.
I downloaded the latest version of Windows and made an install disk on USB drive.
Tried to run but (multiple attempts) it hund at "14% … checking for updates".
Followed some suggestions and shut off various programs that otherwise fire off at start-up, and then went to restart.
However … this time it wants me to log in. Usually I do via Face ID, or if that fails, PIN. Unfortunately now, no camera … and it says PIN does not work either, leaving me only to log in using password.
Except …. I have not used this laptop for a while and, despite having a "hint", I cannot get a PW or version accepted, to allow me to log in. Thus, I seem to be stuck ...
How can I get out of this situation to do the complete reinstall. I don't care what is on the hard drive, that is all backed up, so no issue about deleting anything further.