can't update to 8.1

If you have a Retail or OEM 8 license:

Update to Windows 8.1 from Windows 8

Beginning in July 2019, the Windows 8 Store is officially closed. While you can no longer install or update applications from the Windows 8 Store, you can continue using those already installed. However, since Windows 8 has been out of support since January 2016, we encourage you to update to Windows 8.1 for free.

If the above Microsoft method does not work:

Read this information: Windows 8.1 - Update to from Windows 8

Or save your Data and do a clean install of the exact same edition of 8.1 as 8 is.

Windows 8 > 8.1 is a free upgrade released by Microsoft and this is a workaround if you are unable to get it via the Store, etc.

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You can download and create your own Windows 8.1 Installation Media to reinstall the Operating System with..

"Create installation media for Windows 8.1"

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

"Download Windows 8.1"

https://www.microsoft.com/en-us/software-download/windows8

A similar Tutorial which may also assist you

"Create Installation Media for Windows 8.1"

http://winsupersite.com/windows-8/create-installation-media-windows-81

In the first screen of this very simple wizard, you need to choose the following:

Language. English – en-us if you're in the United States.

Edition. Windows 8.1 (Core), Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, or Windows 8.1 Single Language.

Architecture. 64-bit (x64 ) or 32-bit (x86).

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"How to Create a Bootable USB or DVD with a Windows 8 or 8.1 ISO"

http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html

   Warning

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How to clean install:

"How to Do a Clean Install of Windows 8 or Windows 8.1"

http://www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html

Make sure that you read Section 4 about using generic keys

If you have a retail Windows 8 product key and want to clean install Windows 8.1 or Windows 8.1 Update, then you would need to enter a generic key below to install unactivated with, and change the product key later on in step 22 below to activate with your Windows 8 key.

If you have a retail Windows 8.1 product key and want to clean install Windows 8.1 or Windows 8.1 Update, then you are good.

If you have an OEM Windows 8 product key and want to clean install Windows 8.1 or Windows 8.1 Update, then you would need to enter a generic key below to install unactivated with, and change the product key later on in step 22 below to activate with your OEM Windows 8 COA product key.

If you want to clean installWindows 8 Enterprise, Windows 8.1 Enterprise, or Windows 8.1 Update Enterprise, then you would need to change the product key later on in step 22 below to activate since Enterprise editions do not ask to enter a key at this step.

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With Windows 8/8.1 The Product Key on preinstalled Operating Systems (HP, Acer, etc) is embedded in the BIOS in the Motherboard, so that the lost and/or worn C.O.A. Sticker problem is no more.

When you reinstall it will pick up the Product Key and activate the system automatically.

If it does not, follow these steps:

"How to Activate Windows 8 and 8.1 by Phone"

http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html

"Get help with activation errors"

http://windows.microsoft.com/en-us/windows-8/activation-errors

"How to activate a Microsoft product by using Microsoft Product Activation Center"

http://support.microsoft.com/kb/950929/en-us

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If you do wish to/need to keep a record of it:

"Windows 10 Embedded Product Key Tool"

https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/

"We’re proud to introduce the immediate release of our newest utility for Windows users: the NeoSmart Technologies Embedded Product Key Tool. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image."

You can also use:

"Belarc Advisor - Free Personal PC Audit (Version 8.5c)"

http://www.belarc.com/free_download.html

Or:

"Product KeyFinder"

https://www.magicaljellybean.com/keyfinder/