Can't uninstall windows update

Hey there, Toan2491,

Welcome to Microsoft Community.

If you're unable to uninstall the problematic Windows Update(KB5023696) through the standard method, you could try using the Command Prompt or Windows Powershell to remove the update. Here's how:

1. Click Start and type cmd in the Start menu search box. Right-click it and click Run as administrator.

2. In the command prompt, type in the following command format and hit Enter to proceed the process:

   wusa /uninstall /kb:5023696

Please feel free to let me know if you have any further updates, thanks.

Have a great day and stay safe!

Best regards

Olivia | Microsoft Community Support Specialist

I did as you said and met an error: Window Update Standalone Installer - Installer encountered an error: 0x800f0905

What can i do now? Thanks for reply

Thanks for your update. Error 0x800f0905 is typically caused by a file corruption or a conflict with another process. Here are some additional steps you can try to troubleshoot the issue:

1. Run System File Checker (SFC) and DISM:

   a. Open Command Prompt (Admin) or Windows PowerShell (Admin) with administrative privileges.

   b. Type sfc /scannow and press Enter. Wait for the process to complete. It may take some time.

   c. If the SFC scan doesn't fix the issue, type the following DISM commands and press Enter after each:

   Dism /Online /Cleanup-Image /CheckHealth 

   Dism /Online /Cleanup-Image /ScanHealth 

   Dism /Online /Cleanup-Image /RestoreHealth

   d. Once the DISM process is complete, restart your computer and try uninstalling the update again.

2. Reset Windows Update components:

   a. Open Command Prompt (Admin) or Windows PowerShell (Admin) with administrative privileges.

   b. Type the following commands and press Enter after each to stop the Windows Update services:

   net stop wuauserv 

   net stop cryptSvc 

   net stop bits 

   net stop msiserver 

   c. Rename the SoftwareDistribution and Catroot2 folders by typing the following commands and pressing Enter after each:

   ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 

   ren C:\Windows\System32\catroot2 catroot2.old 

   d. Restart the Windows Update services by typing the following commands and pressing Enter after each:

   net start wuauserv 

   net start cryptSvc 

   net start bits 

   net start msiserver

   e. Close the Command Prompt or PowerShell and try uninstalling the update again.

3. If the issue persists, you can try booting your computer in Safe Mode and then attempt to uninstall the update.

4. If all else fails, maybe it worth consider backing up your important data and performing a clean installation of Windows.

Please keep us posted.

I will have to do a clean installation since it's still corrupted.

Thank you for your instruction.

Ok If there are still questions, feel free to keep replying to me and I will continue to help you.

My recent update was the Security Update for Microsoft windows(KB5023696). After the update I had a blue screen error. I went into safe mode and tried to uninstall the update but apparently "it is required by my computer and cannot be uninstalled". What could cause the blue screen error and what are possible ways of fixing it?

Currently having the same issue with Security Update KB5033375. I used to be able to uninstall it, now whenever I click uninstall nothing happens. I just reinstalled Win 11 and it still happened, I'll have to do it again I suppose, I don't know what else to do.

Currently having the same issue with Security Update KB5033375. I used to be able to uninstall it, now whenever I click uninstall nothing happens. I just reinstalled Win 11 and it still happened, I'll have to do it again I suppose, I don't know what else to do.

Same problem here and even when I open windows defender just a white screen appears and nothing happens

I have a problem as well with KB 5033372

I get a bad image error when I open League of legends. I reinstalled everything except windows basically. I cannot uninstall the uppate. I guess I will try the reinstall windows methode, will keep you posted.

Did you solve it?