cant sign into xbox live

Ok... I cant sign into xbox live for some reason. It keeps telling me that I am not connected to the internet

The error code is 0x800704cf

 

Question Info


Last updated May 13, 2019 Views 5 Applies to:
Hi TheSlimyPython , 
My name is Lucia. I am an Independent Advisor. Thanks for contacting our support.

Try to change your DNS to Google DNS or Open DNS

Windows Key + R> Type ncpa.cpl and Enter> Right click on your network> Properties> Select Internet Protocol Version 4 (TCP / IPv4)> Hit Properties> Make sure the following are verified

Google DNS
Select Use the following DNS Server Addresses> Preferred DNS Server - 8.8.8.8> Alternate DNS Server - 8.8.4.4
OR
Open DNS
Select Use the following DNS Server Addresses> Preferred DNS Server: 208.67. 222.222> Alternative DNS server: 208.67.220.

I want to help
Regards

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Hello,

Please run Network Adapter troubleshooter from Settings app > Update & security > Troubleshoot. See if it helps you.

Hope this helps!
___________________________________________________________________________________________________

Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP · Windows Help (www.kapilarya.com)

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