Can't send files via Bluetooth from Windows 10 to iPhone

I cannot send files via Bluetooth from Windows 10 to my iPhone.  They are definitely connected but once I select the file to transfer I get the following error message:

Windows was unable to send some files

Make sure your bluetooth connection is working properly and your computer is within range of the bluetooth device or bluetooth enabled computer you are trying to transfer files within.

To try again click the back arrow.

When I click the back arrow I continue to get the same error message.

What's going wrong?

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Hi,

Thank you for posting your query in Microsoft Community.

I understand that you are unable to connect your iPhone to Windows 10 PC and I will be happy to answer your query.

As of now, I would request you to refer to suggestions provided in the article below by Apple Support.

why wont my iphone 6 connect to computer

Do feel free to write to us in case you have any issues/concerns while working on your computer, we'll be happy to assist you.

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Hi Naranjan

I watched the video but the troubleshooting found no problems.  Again the issue is that the files will not transfer via bluetooth.  The laptop and the iPhone ARE paired/connected.  As I said, the message I get  is:

Windows was unable to send some files

Make sure your bluetooth connection is working properly and your computer is within range of the bluetooth device or bluetooth enabled computer you are trying to transfer files within.

To try again click the back arrow

My iPhone sees my laptop and is connect, and vice versa.

Any other ideas???

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Hi,

Please refer to suggestions provided in the thread link below.

Bluetooth File Transfer with iPhone (or Android)

Do feel free to write to us in case you have any issues/concerns while working on your computer, we'll be happy to assist you.

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Nope!  Not useful.  The link tells people how to find the bluetooth icon and transfer.  I know how to do it.  It just wont work.  For the third time.... the message I get is:

Windows was unable to send some files

Make sure your bluetooth connection is working properly and your computer is within range of the bluetooth device or bluetooth enabled computer you are trying to transfer files within.

To try again click the back arrow.

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LOL You are forgetting that Niranjan Manjhi is probably a computer bot - and as such, not open to suggestions. I too have the same problem but have been unable to find a solution on here - and don't speak with robots :-)

I get the exact same msg and don't even get a "BACK" button :-)

Best of luck and hope you have lots of patience. :-)

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Anybody found out how to solve this ?

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use ShareIt. its an app.

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I wish !! but NO :-) Still haven't been able to do this :-)

Although HorizonWZ suggested using an app called 'ShareIt' so will give that a try.

Cheers, Rosemary

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+1.

I can repro too and obviously no one seemed to care much about solving this....

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I propose a workaround. Use email to send the files to the account your phone uses and download from within the email.

It isn't a solution, but it works.

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Last updated June 2, 2024 Views 71,886 Applies to: