can't remember my password

I am still on windows11 and can access data because I use PIN or fingerprint login but I can't remember my password. How do I change or reset my password?

I tried changing my Microsoft email password via the web but when I enter the new password it says it is incorrect in Windows.

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Hi,
Kayece here. I will be happy to assist you today.

May I ask if your User account is a Microsoft account or a Local account?

In the meantime, please follow the instructions on changing or resetting Your Password in Windows.
https://support.microsoft.com/windows/change-or...


Let me know if you need more assistance. I look forward to your response.

Stay Safe!
I am not an employee of Microsoft but a user just like you. ^^
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My User account is a Microsoft account . I can not see Forgot my current password

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Last updated April 17, 2025 Views 8 Applies to: