Can't login to Windows 8 after refresh.

Original Title: Can't login to Windows 8 after refresh. I am about to lose my mind!!!

I am LIVID!!!!

I refreshed my NEW laptop because Windows 8.1 caused a boatload of problems and crashes. NEVER AGAIN.

After refreshing, I could only login with a local account which gives me access to nothing. My normal password and login as administrator using stupid windows live.com password doesn't work anymore.

So I changed the password for windows.live on another PC.

Now that new password doesn't work either. WTF?????

I can't access any of my stuff which was setup and stored under the original user/password.

I can't add a new admin account, I can't do another refresh or fresh install. Nothing. It just keeps prompting me for the password which it won't take.

Also, when I search for this problem on the web I see dozens and dozens of links for this problem.

BUT when I go to the link it seems they have all been removed from answers.microsoft.    TRYING to HIDE the PROBLEM????

Can someone tell me how to get out of this nightmare so I can access my original account. PLEASE!!!!!!

Please.

Answer
Answer

Hi,

 

Sorry for the delay in response.

 

 

Please have a look at this article and check if it helps.

 

 

http://windows.microsoft.com/en-US/windows-8/get-back-blocked-hacked-account

 

http://windows.microsoft.com/en-US/windows-8/forgot-windows-password

 

 

Here is another thread which has some good troubleshooting steps.

http://answers.microsoft.com/en-us/windows/forum/windows_8-security/why-cant-i-sign-into-windows-8-with-my-microsoft/7662ea57-c321-4bfe-84e9-fc9ebb87a44b?tm=1355519512755#_self

 

 

Hope the information was helpfula and do let us know if you need any assistance in the future. We will be glad to help.

Rohit Chettri
Forum Moderator

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Question Info


Last updated August 5, 2020 Views 2,992 Applies to: