Can't install updates error code 80070057.

Original Title: error 80070057

Can't install updates error code 80070057.  I  have tried all solutions, nothing I do works.
 

Question Info


Last updated December 2, 2019 Views 8,080 Applies to:

Hi Frank,

 

80070057 - ERROR_INVALID_PARAMETER  errors are normally caused by the inconsistencies in the operating system. They can be fixed by running deployment Image Servicing and Management (DISM) tool.

 

Before we start the troubleshooting, let us know the following information:

1. Which antivirus application are you using?

2. What are the troubleshooting steps you have tried?

3. Have you made any recent changes to your computer?

 

While you reply us with the above information, I would suggest you to follow the steps provided below:

 

Method 1: Let’s clean start the operating system and try to install the updates.


We recommend you to clean start the operating system to determine if other programs are interfering with this application. To do this, see this article on how to clean start your computer:

http://support.microsoft.com/kb/929135

 

Note: After checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start as usual after troubleshooting with clean boot”.

 

If the above method does not work, go to next method.

 

Method 2: Use Deployment Image Servicing and Management to fix Windows Update errors.


a.       Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

b.      Type the following commands. Press Enter after each command.

·         DISM.exe /Online /Cleanup-image /Scanhealth

·         DISM.exe /Online /Cleanup-image /Restorehealth

c.       Close the command prompt, and then run Windows Update again.


Hope this helps and do let us know if you need any assistance.

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Hi
I have tried all you suggested and nothing has worked.  Using the Deployment procedure gives me a message  that mentions about running in a 64 bit enviroment and trying to use a 32bit DISM file. Even though I ran it from the 64bit directory.  I am going all on memory now as the owner had to use their laptop for school.

So I guess I need to  know how to use the 64bit DISM file.

I have tried every fix that is mentioned on the web and have trouble shot this laptop  with all trouble shootings steps. I can't remember all I have done. But I have spent hours upon hours with this laptop.  It is a good thing its my Granddaughter's.

This new laptop came with 700+ MB of updates  to install and some corrupt system files that can not be fixed, even after running sfc.  I don't know what to do about that. Also as I would like to create an ISO file of Win 8, but unless I can get these files fixed, there is not much incentive to do that.

Over the last 2 weeks I have been able to get the updates needed down to 14.1 MB

I am using the Kaspersky program that came with the laptop.
I stop this every time I try to fix  this laptop or try an update.

No changes have been made as the new Sony laptop came with all these problems.
So summary I need help with
1. Getting the DISM procedure to  work.
2. Fix the corrupt system files.
I will be slow in answering as I can only get this laptop the odd day.
Frank

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I am having the same issue and tried both methods. When I ran the DISM tool, I got Error: 87 saying the option is unknown.

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Hi,

Error 0x80070057, means An internal error has occurred: The parameter is incorrect. Follow the suggestion from this Microsoft KB article and check if it helps:

Fix Windows Update corruption errors such as 0x80070002 and 0x80070057

http://support.microsoft.com/kb/947821

I would also suggest you to run the Check Disk on the computer. Confirm that your hard disk or your file system is not damaged.

a) Go to Start Page. Type: CMD

b) The Apps page will come up. Right click command prompt

c) Click “Run as Administrator” on the bottom pane.

d) If you get the User Account Control prompt. Click Yes to continue.

e) At the Command Prompt, type Chkdsk /r /f

Hope this helps.

John Rubdy
Forum Moderator | Microsoft Community

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