Can't install Java 8 Update 91 in Windows 10

Hello Donald,

Thank you once again for getting back to us and giving out the information which you have performed to resolve this issue. We appreciate your patience.

Thank you.

Hi,

Thank you for bringing up your query on Microsoft Community.

I understand the inconvenience caused, now that you have me with you let me take care of this.

• What happens when you try to install the Java 8 Update?

• Do you receive any error message/code? If yes, what is the message/code you get?

This might be either due to some issues with the Windows Installer

Let us try the following steps, and check if it helps.

Check the Windows Installer Service

1. Press Windows + R keys and type service.msc.

2. In the Service window scroll down and find the Windows Installer service. Double-click Windows Installer in the Services list to open its properties window.

3. On the General tab, make sure the service is started under Service status.

4. If the service was stopped, under Service status, then start the service by clicking on the Start button, and then click OK.

Hope it helps.

Let us know the status, we are glad to assist you further.