Hi Mohammed. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved.
Are you signing in with the same Microsoft Account you bought Windows at these sites to check:
https://account.microsoft.com/billing/orders/
https://support.microsoft.com/en-us/help/402731... ?
But when you buy WIndows 10 from the store it's a keyless Digital License that stores your hardware signature in MS Activation servers to compare whenever you reinstall. No key is ever required. In fact if you change the key from the default key present when you install Windows with no Product Key, it will never activate.
I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform.
____________________________Are you signing in with the same Microsoft Account you bought Windows at these sites to check:
https://account.microsoft.com/billing/orders/
https://support.microsoft.com/en-us/help/402731... ?
But when you buy WIndows 10 from the store it's a keyless Digital License that stores your hardware signature in MS Activation servers to compare whenever you reinstall. No key is ever required. In fact if you change the key from the default key present when you install Windows with no Product Key, it will never activate.
I hope this helps. Based on what you report back I can answer any questions and may have other steps to perform.
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020
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