Can't find a way to access my old live.co.uk email address

Hi, 

I have an email address that I made when I was about 13. It is a live.co.uk address which I haven't used for years but not I need access to the inbox and can't find out how to get there. 

Can anyone help me? 

Hello,

IF you have not logged into the account in the last 365 days, the account was flagged for closure. All folders would have been purged from the system.

1. Due to inactivity in account:

  • If your emails were over 365 days old, you may have lost them due to inactivity. You can try to recover some of the deleted messages yourself (Link to recover deleted messages is under DELETED folder). You can refer to this article for more information: Recover deleted email messages in Outlook.com
  • If you were accessing your emails on a mail client such as Windows Live Mail or through your mobile device, but didn’t log into your web account for over 365 days, you may lose emails due to inactivity in web account.

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Last updated March 3, 2025 Views 2,541 Applies to: