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Can't customize Windows 10 Start Menu

Hello,

I'm having an issue trying to customize my Windows 10 Start Menu.

Every time I try and change it up - be it unpinning tiles, or placing new ones on - it always reverts back to the default set-up every time my computer restarts.

Sometimes when I try to pin a new tile, it will even freeze up, turn grey, close itself out, and then when I open it again it will once more have reverted back to default.

I have tried changing every option in my settings, but nothing fixes this issue.

I don't want my start-up filled with applications I'll never use, and would instead like to drop down important ones I want quick access to,
but the way the Menu switches back every time makes it difficult to achieve this.

Answer
Answer
Hi Morgan,

A corrupted user account is one of the possible reasons why this issue is happening. We suggest following the possible solution below:

Solution 1: Create another user account.
Creating a new user account may help resolve the issue. Click this link and follow the steps on how to create another account on your PC.

Solution 2: Check for updates.
We recommend getting the latest Windows update. Click this article for reference on how to check for updates.

Solution 3: Perform a repair upgrade.
Performing a repair upgrade may help resolve unusual behavior such as built-in apps not working properly. Click this Forum Article and follow the steps.

Keep us in the loop with the result.

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Question Info

Last updated August 23, 2022 Views 8,512 Applies to: