Can't connect to shared printer

I can't connect to shared printer from another computer. My computer using windows 11 since January 2022. But after update to 22H2 my printer list has lost, and then I can't connect to shared printer from another computer with error code 0x00000bc4. The other computer who shared the printer using windows 7.

how can I connect again to the shared printer?

Hello Gian. I'm Greg, here to help you with this.

1) Is it a wireless printer? This is by far the best way to print from any device in your home or office, it just requires the full software to be installed on each so that all features work properly.

The steps for this are here:
https://answers.microsoft.com/en-us/windows/for...

2) If it's a wired printer which depends on the network PC it's connected to to be turned on and configured for printer sharing, try these steps to troubleshoot printing from a shared printer on network in Windows 11:

https://www.digitbin.com/fix-printer-sharing-no...

https://windowsreport.com/windows-11-printer-sh...
(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

https://itsontreinamentos.com/2022/06/06/how-to...

https://www.lifewire.com/find-printer-on-networ...

https://www.wintips.org/how-to-share-printer-in...

https://www.youtube.com/watch?v=SUHj-7YpvFY


Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

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Last updated April 17, 2024 Views 2,080 Applies to: