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April 10, 2025

Windows 10 Top Contributors:

questions_ - neilpzz - Ramesh Srinivasan ✅

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Crystalwolfie

Can't connect to organization activation server

My windows keeps telling me to activate it but when i try too it keeps telling me that windows 10 can't connect to organization activation server, I tried again but it still won't work, in the end of the error message it says Error code=0x8007007B

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Pauli O

Volunteer Moderator

"organization activation server"

This indicates that most probably you have Volume Licensed Windows which are user on large organizations and those licenses are not mean to consumers.

From where you have got your license / product key?

To check what type of license you have open Command Prompt (CMD) and type command slmgr /dli. What does it say in place where I have RETAIL?

Update = Replace old bugs with new ones.

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DaveM121

Independent Advisor

Hi Crystal, do you actually have Windows 10 attached to an organisation or company?

Open the Settings App

Go to System - About

Whet version of Windows 10 is reported there, is it Pro or Enterprise?

Then in the Settings App, go to Update and Security - Activation

Does Activation report that 'Windows is activated using your Organisation's Activation server'?

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Sumit D - IA

Independent Advisor

Get help with Windows 10 Activation:
https://support.microsoft.com/en-in/help/10738/...
https://support.microsoft.com/en-in/help/12440/...
To better diagnose the issue,
Right click Start>Command Prompt-Admin and type in the following command:
slmgr.vbs /dlv

You will get a window, take a screenshot using snipping tool and paste it it next reply.
How to get a screenshot and post back:
https://answers.microsoft.com/en-us/windows/wik...
Please let us know if you need any assistance in posting.

Sumit

Working on IST
Always include PC Specifications with the problem. Additionally, ensure all the latest quality updates have been installed.

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Crystalwolfie

I have the windows 10 pro, i checked the settings, but the activation report tell's me windows isn't activated, but if i do try to activate it, the organization activation error comes up.

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Crystalwolfie

you're right, i checked and it says "volume_kmclient".

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Pauli O

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Where did you get that license? As I wrote it's not for normal consumers at home.

I'm afraid you have to buy correct license to activate. Where did you got that license?

Have your PC originally been activated with OEM license delivered with PC?

Update = Replace old bugs with new ones.

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Crystalwolfie

this is what i got

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Crystalwolfie

I don't really remember, but i think i got it from a small computer shop, or from the shop i got the pc itself. when I first got the pc this wasn't an issue but now there's a message that I need to activate windows.

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Pauli O

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That's because that kind of licenses are managed but organizations KMS Servers and each PC must contact to that server in some intervals to remain active.

It seems that this "small computer shop" is sold illegal license to you.

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Crystalwolfie

Oh, so should I go to the place I originally got the pc and get a licence from there? also is the licence really important because I don't really see a difference.

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Question Info

Last updated April 19, 2025 Views 7,055 Applies to:

Windows
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Windows 10
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Settings