Connect Galaxy buds to PC

Hello RemusGrecea,

I'm John an Independent Advisor and a Microsoft user like you. I understand you cannot pair your galaxy buds on your PC. What is the make and model of your PC?
Did you try other Bluetooth device to connect on your PC? If available, Try the galaxy buds to pair on another computer.

First make sure that you've turned off your phone's Bluetooth and the buds are inside the case.

Insert the Galaxy Buds into their charging case in the proper position. Close the case and the battery indicator should flash, indicating they're ready to pair.

If the battery indicator does not flash, it means it needs to be charged. Let them charge for at least ten minutes before pairing them.

Go to "Bluetooth and other devices" . Click on the "+" next to "Add Bluetooth or other device". Click on "Bluetooth". Now, open your Galaxy Buds case (this will turn on the pairing mode). Your buds should now be discoverable and ready to pair.



I hope this helps! Please let me know if you have any further concerns.

Sincerely

John DeV
Independent Advisor

Hello!

Thank you for your answer. I have tried on another PC (Sony Vaio), mine is Asus ROG G750 and still don't work.

Hello RemusGrecea,

Thank you for updating me that information. I'm sorry it didn't resolve the issue.
Next is to try another Bluetooth device on both computers. If it works and paired successfully, There could be a problem with your galaxy buds. Is the galaxy buds working on your phone?




I hope this helps! Please let me know if you have any further concerns.

Sincerely

John DeV
Independent Advisor

Yes, they are working on my phone and even on my Samsung Gear. 

On this laptop i connected my phone via bluetooth and it works fine.

Hello RemusGrecea,

Thank you for updating me that information. Please check the below methods.


Make sure Bluetooth is turned on
Select the Start button, then select Settings > Devices > Bluetooth & other devices Make sure Bluetooth is turned on.

Restart Your Bluetooth Radio
If Bluetooth is enabled, switching it off and on again might resolve some underlying issues of which you’re unaware.

To do this, click the notification icon in your Windows taskbar to access your quick settings. Click the “Bluetooth” tile to turn it off. Once it goes gray, click it again to turn it back on.

Run the Bluetooth troubleshooter
Select the Start button, then select Settings > Update & Security > Troubleshoot . Under Find and fix other problems, select Bluetooth, select Run the troubleshooter, and follow the instructions.

Important: Please visit your manufacturer's Support Page. Download and install the latest Bluetooth driver.

Run the Hardware and Device Troubleshooter
Press Start then search command prompt
Right click then run as administrator
type: msdt.exe -id DeviceDiagnostic
Run the troubleshooter
Restart your PC

Restart the Bluetooth Support Service.
Press WIN+R
type: services.msc
Find "Bluetooth support service"
Right click then Restart
Right click then properties. check if the startup type set to Automatic

Disable/Enable Bluetooth
Press Start then search Device Manager
Right click or press and hold on your Bluetooth device, click/tap on Disable device
Right-click again then Enable

Update Bluetooth driver via Device Manager
WIN+X then Select Device Manager
right-click the device, and then click “Update Driver” to search for a new driver.
Click "Update Driver" in "Device Manager."
Click “Search Automatically for Updated Driver Software” if you want to search for a driver automatically.
If you downloaded the driver from the manufacturer’s website (and it doesn’t include an automatic installer), click “Browse My Computer for Driver Software” and follow the onscreen instructions.

Uninstall Bluetooth
Click Start and type Device Manager.
In Device Manager, locate the Bluetooth adapter. Select Uninstall.
Restart the machine and Windows will automatically install the driver after log in

Fix Bluetooth problems in Windows 10
https://support.microsoft.com/en-us/help/14169/...

Turn On or Off Bluetooth Wireless Communication in Windows 10
https://www.tenforums.com/tutorials/33807-turn-...

How to fix the Bluetooth connection issue – Troubleshooting
https://www.asus.com/us/support/FAQ/1042394



I hope this helps! Please let me know if you have any further concerns.



Sincerely

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you so much that worked. I also turned off the Bluetooth on my phone.