Cant connect 1&1 email address to Windows mail

Hi, Can someone halp?

I'm unable to connect my 1&1 email address (required for work) to Windows Mail. It lets me set up the account then I immediately get an error message saying my account settings are out of date. when I click fix it tells me the password is incorrect (it isn't) and encourages me to retype a password. I type the correct one again and it looks fixed but still doesn't connect then after a few seconds the error message pops up again and the same thing happens? I'm unable to manually add the imap detailsHas anyone had success with this?

Can anyone help? Thanks

[Moved from: Windows /  Windows 10 / Windows settings]

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Hi Tracy,

You can connect several email accounts to Windows Mail. If you're trying to connect an email account to Outlook Mail or Mail for Windows 10, then we suggest checking these articles for troubleshooting steps to help you resolve the issue:

Set up email in Mail for Windows 10

Your account settings are out-of-date

Get back to us with the outcome so we can provide further assistance.

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Last updated April 11, 2021 Views 2,628 Applies to: