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Can't click on the start menu - Windows Icon -

Hello,

I'm facing these problems below:

I can't left or right click the start menu (Windows Icon) + I can't right click the apps that is running on the taskbar + I can't use the search bar + I can't open windows settings even with (Win Key + i) + I can't open Microsoft Store

I've tried restarting the windows explorer through task manager but that didn't fix my problem

The cause of this problem is: Corrupted WindowsApps folder and I can't seem to restore it to its original state with Powershell + I've tried to fix it by using these commands through the Powershell:

sfc /scannow
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth


net stop wuauserv
net stop cryptSvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
netsh winsock reset

Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Those commands are from here (https://answers.microsoft.com/en-us/windows/forum/all/add-appxpackage-deployment-failed-with-hresult/266cc215-32e1-48d9-a7d0-a80057eafe7f)

And after that I rebooted my pc, after that my start menu won't work alongside with the search bar and Windows Settings

Hi iiCulex,

I'm Paul and I'm here to help you with your concern.


I will now recommend that you try to repair Install Windows with an In-place Upgrade to fix the system.

You can follow the guide from the link below.
https://www.tenforums.com/tutorials/16397-repai...


I hope this helps. Feel free to ask back any questions and keep me posted.


------------------------------------------------------------------------------------------------------------------
Disclaimer: There are links to non-Microsoft websites.
The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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Hello Paul,

Thank you for reaching out to me!

I fixed my problem

I couldn't do the fix that you recommended to me because I rebooted my pc at that time, after rebooting it, my screen was blank / black and also my screen was stuck at the login menu, so I couldn't do anything, I can't even open task manager with (Ctrl + Shift + Esc), (Ctrl + Alt + Del) won't do anything too in that state,

So what I did is this: (Before doing these steps, you must know the password of the windows user account that you are currently using)

1. Turn off your PC

2. Turn on your PC

3. Turn it off if windows logo appeared in the display

4. Repeat the process 3 or 4 times

5. After doing those steps, you will get "Automatic Repair" blue screen

6. Select Advanced options

7. Select Troubleshoot

8. Select Reset This PC

9. Select Keep my files

10. Enter your user account password, if your user account does not have a password, you can leave the box blank and press enter

Here is a video showing the first 6 steps:

https://www.youtube.com/watch?v=oT7v45Ig4I

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That's good to know. I'm glad that you are able to solve the issue. If you have any other questions don't hesitate to ask again.

Have a great day.

Thanks.

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Last updated November 5, 2024 Views 4,068 Applies to: