Cannot use Windows Update, error code 800B0001

Over the past few days, I have been trying to run Windows Update to upgrade my new laptop to the latest versions. Whenever I run Windows Update, it gives me the "Checking for Updates..." dialog box, before telling me that Windows Update needs to install new software with the "Install Now" button. I click this, wait for about 15 seconds, and then it slaps me with a "Windows could not search for new updates" box with an error code "800B0001". I have attempted running the updater from both my college campus, and from home, with the same results.

Is there a fix out there for this? I can't run any updates if my updater isn't working...
 

Question Info


Last updated October 5, 2018 Views 81,391 Applies to:
Answer

Hi,

Thank you for posting in Microsoft Community.

I understand that you are getting error “800B0001” while installing updates in Windows 7.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

 

Please follow the steps from the link.

Windows Update error 800B0001

 http://windows.microsoft.com/en-IN/windows7/Windows-Update-error-800B0001

 



 

 

 

 

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.