Cannot Unpin from Quick Access Since Microsoft Switched Local Documents and Pictures to OneDrive Folders

Windows 10 went through an automatic update and now I have in my Quick Access a shortcut that says "Documents" and a shortcut that says "Pictures" which I originally had linked to my local Documents and local Pictures folders but after the update now are linked to my OneDrive's Documents and Pictures.

Windows will not let me change the shortcut's location/target and it will not allow me to remove them from my pins in Quick Access. When I try to change the shortcut's location/target I get an error: "Can't move the folder because there is a folder in the same location that can't be redirected. Access is denied."

In the screenshot, I have added back the shortcuts to my local Documents and Pictures but Windows will not let me remove the shortcuts for the OneDrive Documents and Pictures. 

Any suggestions?


Hi Nathan,

This issue may have occurred due to some system conflict after the updates on your PC. To resolve this, we suggest that you reset the Quick Access folder. To do this, follow the steps below:

  1. Press Windows key + R then copy and paste the file location:
  2. Select all files showing and delete it.

Let us know if you have other concerns that we can assist you with.

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Question Info

Last updated December 3, 2020 Views 16,829 Applies to: