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Cannot sign in to Windows 10 with Office 365 account

I have a small domain/ tenacy with 5 users. We all have Windows 10 pro and Office 365 accounts.

2 of the 5 accounts, can use office 365 accounts to sign and 3 cannot.

ACCOUNTS THAT ALLOW OFFICE ACCOUNT TO LOG IN WINDOWS 10

james@****   - This has a personal account and work account
projects@**** – This only a work account

 

ACCOUNTS THAT DO  NOT
directors@**** – This only a work account

john@**** – This only a work account

Sara@**** – This only a work account

Of the 2 which work
- one has a personal microsoft account and the other does not
- neither have any admin privileges.

All five can connect through System/Account/Access work or school

What setting has to be changed to make them all work?

Is it something in Azure?

Any help would be great.

Hello James

My name is Fred, I will try to help you.

Did you try to join o azure directory?

If not try to follow the documentation below:

https://docs.microsoft.com/en-us/microsoft-365/...

I hope this information is useful to you. Otherwise, let us know if you need more help.

Best Regards,

Fred

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Many Thanks Fred.

The machines are connected to Azure but still only some accounts work and other do not.

It seems strange.

James

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Thanks for letting me know, I will suggest that you contact azure support, they will work with you on this case.

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Thanks Fred.

I will try there.

James

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Thank you to you for being part of the Community

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Last updated December 15, 2021 Views 88 Applies to: