Cannot open JPEG, PNG, BMP, or GIF File Container with Windows Photo Viewer in Windows 10 64-bit Home

Hi,

Thank you for posting your query in Microsoft Community. Welcome to Windows 10 family. If you could answer a few questions, it would help us to resolve this issue.

1. Do you get any error messages/codes?

2. Did you make any changes to the system prior to this issue?

3. From which location are you trying to view the files?

Try updating the graphics card drivers and check if it works.

Follow the steps to update the graphics card driver:

a. Press Windows key + X key and click on Device manager.

b. Search for Display Adapters.

c. Right-click on the graphics card and click on Update driver software.

Hope this information helps. Please post us if you need any help with Windows.

Thank you. 

1. I get no error. It automatically opens up with default Windows Photo and/or MS Paint

2. No changes have been made.

3. I tried viewing in Desktop location but it doesn't matter which location I open up any picture file container whether it's in PIcture folder, Desktop, Document Folder, etc.

My graphics driver is already updated. NVIDIA 353.62 

Like I said, when I check Set Program Associations, Windows Photo Viewer can only open up .tif and .tiff but it's missing with most common file container which is BMP, GIF, JPEG, and PNG.  

Hello Danlim,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue. Apology for the delayed response.

You may try the suggestions by Alan Russell replied on in the thread below on a similar issue, this has helped some of our community members to get this issue resolved. let's check if this works for you as well.

http://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-photo-viewer-doesnt-open-jpegpng-image/9b6c30a5-0172-45e1-943a-2e5021155d79

Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.