Cannot install TV Tuner TM5600 on my Windows 7

I hope there will be someone to help me resolve this issue.

Namely, I have recently purchased TM5600 tv tuner. However, it seems that windows 7 recognizes it as Sound Card or something, and every time I let windows install drivers for it, I got this sound card as new hardware. Is there any way to install correct drivers?

Thanks

Hi,

Thank you for contacting Microsoft Community.

Are you trying to setup live TV in Windows Media Center or Windows Media Player?

I suggest you to check your Device Manager for any problems. Go to Start, type “device manager” in the search box and press enter. Check if any item is unknown or has a yellow Exclamation next to it. If so, what is the error?

I suggest you go to the manufacture of the card and download and install the latest drivers.  You can also verify that no other program is running that can get the take control of the card. 

I also suggest you to run TV tuner setup troubleshooter, here are the steps:

Open the Set up TV tuner troubleshooter by clicking the Startbutton, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. In the left pane, click View all, and then click Set up TV tuner. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

http://windows.microsoft.com/en-US/windows7/Open-the-Set-up-TV-tuner-troubleshooter 

For more information, refer this links:

http://windows.microsoft.com/en-us/windows7/Set-up-a-TV-signal-in-Windows-Media-Center

http://windows.microsoft.com/en-us/windows7/Watching-TV-in-Windows-Media-Center-frequently-asked-questions

Hope this helps.

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Last updated November 3, 2020 Views 173 Applies to: