Cannot install Neat Desk not compatible with Windows 7, how do I get this to work on Windows 7.

Cannot install Neat Desk not compatible with Windows 7, how do I get this to work on Windows 7.  The new version from the supplier, Neat Company doesn't work either.

Help.  They say it isn't their software it is this Windows 7 problem. And Gave me all kinds of scenArios to go into system defaults and change i do not want to go into these i do not know what i'm doing. PleASe help i gave $2,000 for this Hp computer with Windows 7 and now I  have purchAsed $400. for the Neat Desk to scan receipts for My  CPA who is waiting and I still have no receipts scanned i have this new computer, $2,000, new software to scan receipts and enter information on spreadsheet.  and I still have nothing to show for buying all this new equipment and spent my money and nothing is working, Why do you keep changing things when something Like XP works, tell me, it is sicking,

Or can someone give me  eAsy fix, besides downloading the Xp on my new computer which I don't have that and I guess I will have to purchase that to get this $400.00 Neat Desk to work.  I put this on my old HP with XP it worked for awhile ANd then it locked up and now the new software downloADed from the Company The Neat company and it won't even recognize the disk and what is on it.  I went to my new computer and it worked for a while, but when I got to the scanner it showed the scanner wAsn't connected, now tell me what should I do. Help.

Answer
Answer

Hi

When a software program is developed, it is developed for specific operating systems. When you purchase these software programs, the developer will specify the operating systems that it was developed to work with. This is a guarantee that their software has been tested and will work on the specified operating systems.

On the Neat website, these are the system requirements for Neat Desk.

PC System Requirements
Microsoft® Windows® XP, Vista® or 7
• Pentium IV 1.3 GHz or later
• 1 GB RAM (2 GB highly recommended)
• 1 GB hard disk space to install
• CD-ROM drive, Available USB port

The Neat Company - Common Questions
http://www.neatco.com/products/common-questions

I would recommend contacting support for that software to get help.

The Neat Company - Customer Support
http://www.neatco.com/support

Hope this helps.

Thank You for using Windows 7


Ronnie Vernon MVP
MVP 1999 - Present
Windows Insider MVP

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Last updated February 5, 2025 Views 10,772 Applies to: