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Cannot install 23H2, error code 0x80246019

So I wanted to install the new 23h2 update, since it was released a few days ago. But when I try to install it, I get this error code: 0x80246019, with the message "We can't install this update, but you can try again.". I ran the troubleshooter for Windows Update, and it found problems (and fixed them?), but it didn't work. I don't know what's wrong, but hopefully the community can help me out. Thanks in advance!

Hi, I am Dave, I will help you with this.

The most successful method to install version 23H2 is to use the Windows 11 ISO.

Please follow the steps, this is then just an update and your personal files, settings and installed software will not be affected.

Click this link:
https://www.microsoft.com/en-us/software-downlo...
to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the upgrade option.
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Hello,

Try manually upgrading via Windows 11 23H2 ISO file:


Let us know if this helps!

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Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP, since 2016 · Windows Help (www.kapilarya.com)

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Last updated May 15, 2024 Views 2,932 Applies to: