March 10, 2025
Windows 10 Top Contributors:
Cannot enter PIN on Windows computer, error message: (status: 0xc000006d, substatus: 0x0)
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Login with password
Go to Settings > Users > Sign-in options
Click Windows Hello PIN
Click "Forgot my PIN" and follow reset instructions :-) worked for me!
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When I try to login to my computer using my pin, it gives me a message saying, "Something went wrong and your pin isn't available (status: 0xc000006d, substatus: 0x0). Click to set up your PIN again." When I click to set it up PIN, it says "The User Profile Service service failed the sign-in. User profile cannot be loaded." When I click OK, it just goes back to the lock screen and the process starts over again. I cannot reset the password or create a new account.
I tried everything suggested but no luck. I could not restore to previous date.
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I have the same issue today. I cant uae my laptop.
i have the same error message / cose when I input my pin.
I click on reset my pin and nothing happens.
It wouldnt accept my password so I reset it by logging in via my phone.
I set up a new password via my phone and that works fine via my phone - I have fully access to all my microsoft account.
I put my new password into my laptop to log on and it says my password is incorrect.
I am totally stuck. What has happened ? I have no way if getting in/ logging on.
PLEASE HELP.
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I have the same issue today. I cant uae my laptop.
i have the same error message / cose when I input my pin.
I click on reset my pin and nothing happens.
It wouldnt accept my password so I reset it by logging in via my phone.
I set up a new password via my phone and that works fine via my phone - I have fully access to all my microsoft account.
I put my new password into my laptop to log on and it says my password is incorrect.
I am totally stuck. What has happened ? I have no way if getting in/ logging on.
PLEASE HELP.
Me too, do you have resolved it?i'm scareed because i need my laptop
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5 people found this reply helpful
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16 people found this reply helpful
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Question Info
Last updated March 15, 2025 Views 15,040 Applies to: