Cannot detect my graphics card after windows 10 recent update

After I updated my laptop recently, my 980M graphics card seems to "disappear." It is not in the device manager (only shows my intel 530) and Nvidia software can not detect my graphics card either. Please help!
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Hello,

Follow advised methods and steps provided below to resolve the issue you're having:

Method 1 - Make sure that your graphics card isn’t disabled.
Sometimes this issue can occur if your graphic card is disabled in Device Manager. To see if your card is disabled, do the following:

1. Press Windows Key + X to open Power User Menu and select Device Manager from the list of results.

2. Once Device Manager opens, locate your graphic card and double click it to see its properties.

3. Go to the Driver tab and click the Enable button.

Note: If the button is missing it means that your graphic card is enabled.

Method 2 – Install the latest Nvidia drivers
If your Nvidia graphics card isn’t detected on Windows 10, you can fix that problem by downloading the latest drivers for your device.

Note: Before doing that, be sure to uninstall all previous Nvidia drivers that you have. Here's how:

1. Open the Settings app and go to System.
2. Navigate to the Apps & features tab.
3. Locate Nvidia drivers, and delete all software related to Nvidia. Simply click the software you want to remove and choose Uninstall.

Method 3 – Use Command Prompt
Several users reported that Nvidia driver can’t detect the graphic card, and you can fix this problem by using Command Prompt. To do that follow these steps:

1. Open Command Prompt as administrator. You can do that by pressing Windows Key + X and selecting Command Prompt (Admin) from the menu.

2. Once Command Prompt opens, enter bcdedit /set pciexpress forcedisable and press Enter to run it.

3. Close Command prompt and try to install your drivers again.

Update us which method sorted out the issue.

Regards.

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I have a similar problem with nvidia 860M. The methods described above do not help. Windows has been updated on 03.12.2017

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In device manager open Display adapters plus sign then click the show hidden devices in the view tab on the menu up top. If your nvidia device shows up then try one of these three methods. Probably method 3 will be the best but you can try the others. Reboot the machine after each method.

method 1

Right click on start menu and open "Device manager", scroll down to "display adapter", double click
 on the adapter shown in display adapter. The dialogue box has 5 tabs - choose driver tab.
Then choose "update driver", then choose "browse my computer", then choose "let me pick",
then choose one of the drivers shown that is not the current driver that windows is using now.

It is a buggy driver update. Hope one of these solutions may help you.

Method 2


From Microsoft


We are aware of a problem that resulted in an incorrect driver update for some
AMD Radeon HD 2000, 3000, and 4000 series adapters. The driver update has been
corrected. If you were impacted by the incorrect driver, follow these steps for
all versions of Windows 10 to delete the 22.19.128.0 driver from the system and
recover the recommended driver version (8.970.100.9001): FROM MICROSOFT

1.Start Device Manager. To do this, press and hold (or right-click) the Start Menu icon,
 and then select Device Manager.
2.Expand Display adapters, and right-click the adapter that has the problem driver
installed, and then select Properties.
3.Select the Driver tab and verify driver version is 22.19.128.0.
4.Select Uninstall Device.
5.Check the box that says, "Delete the driver software for this device.” This step is
important and will prevent the problematic driver from reinstalling in the future.
6.The system may require a reboot at this point. Reboot if needed, then reopen  Device Manager.
7.Select any device, then click Action -> Scan for hardware changes.
8.If the recommended driver (8.970.100.9001) is re-installed and this resolves your graphics
problems, you can stop here. (Repeat steps 1-3 to verify that the correct driver version is installed).
 Otherwise follow the next step to check for the driver using Windows Update.
9.Go to Start -> Settings -> Update & security, then Check for updates and install any available updates

Method 3


If this does not work then try this
suggest downloading the drivers for your device from the Microsoft update catalog and installing
that driver.
1.Go to the Microsoft Update Catalog website page at http://www.catalog.update.microsoft.com
2. Do a search for your driver for older drivers that are not supported anymore. Or download
from your PC / laptop manufacturer
3.If you are using a laptop or an all-in-one PC you will want the Mobility driver, otherwise
you probably want the one that doesn't include Mobility.
4. If you have a newer driver you were using and windows does not find it then download it
from your computer manufacturer.
•If you are running 32-bit Windows, download the smaller of the two files shown for your device,
 otherwise download the larger.
•Create a new folder in your downloads folder called "Video driver"
•Double click on the CAB file you downloaded to open it and then drag its contents into the
"Video driver" folder. Or run the exe file that you downloaded from your computer manufacturer.
•Go to Device Manager and Display Adapters, select the Microsoft Basic Display Adapter, right
click and select Update Driver
•Click on "Browse my computer for driver software"
•Browse to the "Video driver" folder you previously created and press OK and Next
•Hopefully this will install the 2015 version of the drive and you'll be back up and running or
 your computer manufacturers driver
If you find and download your driver . Back it up to a usb or cd/dvd

Microsoft has a troubleshooter to hide updates

https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-reinstalling-in-window

Hopefully one of them will help you get back your video driver.

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same problem, nvidia 960M and none of them works

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same problem, nvidia 960M and none of them works
Do you also have intel chip? If you do then try the computer manufacturer for your chip drivers. The intel one should be installed first and then the nvidia driver. Use the express settings instead of custom. I also have the 960m on my Dell laptop.  Disconnect from the internet to install the drivers so windows can't install its drivers. Then hide the windows driver updates .       

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Thank you for the advice, but it does not work either. After the installation of chipset driver, the installation of video driver cannot completed and the video card disaapears from the device manager once again. But thank you anyway.

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Thank you for the advice, but it does not work either. After the installation of chipset driver, the installation of video driver cannot completed and the video card disaapears from the device manager once again. But thank you anyway.
Do you also have an intel video adapter? The intel video adapter should be installed first then the Nvidia ,amd , ati adapter. Jeese windows 10 is pita when it comes to these switchable graphics. If you also have an intel video adapter and it is using Microsoft basic display driver then that is the culprit . People are still having problems with their video adapter drivers. Some have said it has taken 9 tries before it finally took. If you do not have an intel video adapter then just try to get the Nvidia driver installed. It may take many attempts. I do hope you can get it installed. This 1709 is such a pain.

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Method 3 is the one that worked for me.

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An article that's supposed to help you when you GPU is not detected tells you to select your GPU in the device manager...wut

When your GPU isn't detected it wont show up in the device manager even if you show hidden devices. 

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Last updated May 12, 2021 Views 51,407 Applies to: