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Cannot connect to internet through ethernet cable

Hey there, I'm having some serious trouble getting an internet connection properly. So I recently moved and my internet was fine on my pc for months.

Now for no apparent reason I'm struggling to get an internet connection.

I did have some issues with the cooling on my pc and I had to replace the water cooler.

What I've tried so far:

  • Rebooting the router

  • Factory resetting the router

  • Forcing a whitelist on my router

  • Network reset

  • Unplugging ethernet and using WiFi

  • Using the ethernet cable on another computer(works perfectly fine)

  • Connected to a hotspot onto my phone (desktop worked perfectly fine)

  • Running a troubleshoot on the ethernet connection ( said nothing was wrong)

  • Ran a troubleshoot on the WiFi ( said nothing was wrong)

  • Ran a full windows defender scan

  • Went into CMD and reset and renewed my ipconfig

  • Flushed my DNS

  • Setting a static IP

My pc is quite a bit away from the router and a wireless connection does have quite low speeds but my ethernet gave me 500mbps.

I don't think it's the cable because I've tried using my laptop with the cable and got internet just fine.

And I get some strange behaviour because my computer says that I'm sending and recieving bytes just fine but when I try and load a webpage or steam I can't connect.

Anyhelp would be appreciated, very close to just factory resetting my pc

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Update both bios and ALL drivers from that PC makers support site (if they do not have an update utility shortcut on your desktop)

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Hello TotallynotKian,
I am Jaspreet Singh.
Have you tried reinstalling the ethernet adapter drivers for your device? If not please reinstall them.
Mention your systems brand and model if you are unable to find them so that I can link them here.

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Try a clean boot then check again. How to perform a clean boot in Windows (microsoft.com)

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Tried performing a clean boot. No change. Tried to perform a diagnostic startup. Now I turned on my pc and it says

Something happened to my pin and I can only try and set it up.

I cannot login to my pc

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I have a custom built pc but my mother board is a MSI Z490 with onboard wifi

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Try this driver please : https://download.msi.com/dvr_exe/mb/realtek_pci...
Disclaimer: this is a non Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (potentially unwanted products). Thoroughly research any product advertised on the site before you decide to download and install it

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Have you recovered from the diagnostic start-up?

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Just now yes.

Fixed via booting with a recovery drive and replacing utilman.exe with CMD.exe and then running msconfig from the login screen

Still have not internet though

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Installed

Pretty sure theres no difference

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So I've booted the pc in safe mode with networking and I do have an internet connection!

However at first I did get a message saying that windows isn't responding multiple times.

Any advice on where to go from here?

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Last updated March 22, 2024 Views 291 Applies to: