Cannot connect to a particular wifi using my Windows 10 Laptop

My Laptop model is Asus Vivobook S14 S406U

I am trying to connect to my home wifi but I am unable to connect to my wifi.

Whereas my other laptop and devices are able to connect to the same laptop.

 and my laptop is also able to connect to connect to my phone hotspot.

It is only creating a problem when I am trying to connect to my home wifi.

This is the below log I have fetched from Event properties in WLAN-AutoConfig

Log Name:      Microsoft-Windows-WLAN-AutoConfig/Operational

Source:        Microsoft-Windows-WLAN-AutoConfig

Date:          6/24/2019 9:45:15 PM

Event ID:      8002

Task Category: AcmConnection

Level:         Error

Keywords:      (536870912),(1024),(512)

User:          SYSTEM

Computer:      DESKTOP-1ETOGI1

Description:

WLAN AutoConfig service failed to connect to a wireless network.


Network Adapter: Qualcomm Atheros QCA9377 Wireless Network Adapter

Interface GUID: {b1dd29a6-cf45-4dfe-829e-e27ea7776052}

Connection Mode: Connection to a secure network without a profile

Profile Name: Flat506

SSID: Flat506

BSS Type: Infrastructure

Failure Reason:The specific network is not available.

RSSI: 255


Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580d7dd-0379-4658-9870-d5be7d52d6de}" />

    <EventID>8002</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>24010</Task>

    <Opcode>191</Opcode>

    <Keywords>0x8000000020000600</Keywords>

    <TimeCreated SystemTime="2019-06-25T04:45:15.388868900Z" />

    <EventRecordID>229</EventRecordID>

    <Correlation />

    <Execution ProcessID="3496" ThreadID="9676" />

    <Channel>Microsoft-Windows-WLAN-AutoConfig/Operational</Channel>

    <Computer>DESKTOP-1ETOGI1</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="InterfaceGuid">{b1dd29a6-cf45-4dfe-829e-e27ea7776052}</Data>

    <Data Name="InterfaceDescription">Qualcomm Atheros QCA9377 Wireless Network Adapter</Data>

    <Data Name="ConnectionMode">Connection to a secure network without a profile</Data>

    <Data Name="ProfileName">Flat506</Data>

    <Data Name="SSID">Flat506</Data>

    <Data Name="BSSType">Infrastructure</Data>

    <Data Name="FailureReason">The specific network is not available.</Data>

    <Data Name="ReasonCode">163851</Data>

    <Data Name="ConnectionId">0x9</Data>

    <Data Name="RSSI">255</Data>

  </EventData>

</Event>

Can anyone please help on getting it resolved.

Answer
Answer
Press Windows key + X
Click Power options
Click Additional power settings under Related settings
Click Choose what the power button does
Click Change settings that are currently unavailable
Uncheck 'Turn on fast startup (recommended)

Click Save changes.

Click Restart now and see if it works.

Check if connects properly.

If you can, try downloading the latest Windows 10 Feature Update and install it:

https://answers.microsoft.com/en-us/windows/wik...
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Question Info


Last updated May 16, 2024 Views 10,264 Applies to: