Hello Tim,
Welcome to the Microsoft Community.
If you have already disabled the "For improved security, only allow windows hello sign-in for Microsoft Accounts on this device"-option, but your issue persists after that, you need to disable your PIN code in this situation to make sure you are only required the password to access your Windows from remote side. If you cannot delete PIN information directly from the settings page, the complete steps to remove PIN information on your device are as follows:
Clear the contents of the NGC folder, which is where biometric data related to Windows Hello features such as fingerprint and face recognition is stored on Windows devices. You can also try to delete this folder, and the system will regenerate it. Here's how.
1. You can try to manually delete this folder, usually in the directory C:\Windows\System32\config\systemprofile
Try to delete it directly:
Right-click the NGC folder
Select "Delete"
2. If you can't delete it manually, enter safe mode to delete it.
In the Settings app on your Windows device, select "System > Recovery" or use the following shortcuts:
Under Recovery options, next to Advanced startup, select Restart now
After restarting, select Troubleshooting > Advanced Options > Boot Settings > Restart
Select 4 or 5
Once in, search for CMD in the search bar, select Run as administrator, and then try entering it here again.
icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET
Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc.old
Once completed, close the command prompt and restart your PC
Best Regards,
William.Y | Microsoft Community Support Specialist
