Candy Crush Soda Saga Won't Open.

Downloaded from Microsoft store. Download goes fine, but it won't open. Shows on start menu. Have tried correcting it thru firewall, used reset, ect. Most I get is a quick flash of the outline. Suggestions. Thx

Hi, my name is Anderson Souza, I hope I can help you with your issue.

Do you use any third-party antivirus solutions? If so, temporarily disable it for testing.

It is important to ensure that all available updates for Windows are installed. To do this go to Start > Settings > Update and Security > Check for updates.

Apply all available updates.

Also ensure your apps are up to date. Check the proper procedures at the link below:

https://support.microsoft.com/account-billing/s...

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Hi, my name is Anderson Souza, I hope I can help you with your issue.

Do you use any third-party antivirus solutions? If so, temporarily disable it for testing.

It is important to ensure that all available updates for Windows are installed. To do this go to Start > Settings > Update and Security > Check for updates.

Apply all available updates.

Also ensure your apps are up to date. Check the proper procedures at the link below:

https://support.microsoft.com/account-billing/s...

I have this problem. I went to my Mi crosoft account and got a message Account needs update. Clicking on this gave a prompt for my PIN! And then all went well. Security gone mad! How can I avoid this?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info


Last updated October 31, 2023 Views 273 Applies to: