Can I have multiple Microsoft Live accounts and what's happened to one of them

When I first registered with Microsoft, they asked for an email account to which to send replies and confirmations.

I received nothing.

 

I went back and they suggested I set up another account. This one worked and I enable Sky Drive, spending quite a lot of time storing documents there. Great.

 

Despite several attempts I have not been able to access that, so on the advice of Microsoft Technical Support I set up a new Microsoft Account. The Support reference was1194675097

Still awaiting advice.

 

Can I have multiple account?

Can I retrieve my documents?

 

Ron

 

 

Hi Ron,

 

Thank you for reaching out to the Microsoft Community!

 

Based on the description, it appears that you are having issues in accessing Microsoft account.

 

To guide you in the right direction, I need a few more information from the computer that has the issue. Please help me answer the following questions:

 

1.      What happens when you try to access the account?

2.      Did you create a local account or Microsoft account initially?

 

I would suggest you to refer to the links and check if it helps.

 

Your life, connected

http://windows.microsoft.com/en-IN/windows-8/microsoft-account#1TC=t1

 

Which user account is right for me?

http://windows.microsoft.com/en-IN/windows-8/which-user-account-for-me

 

If the issue persists or you have further questions on Windows, please do not hesitate to let us know. It is our pleasure to be of assistance.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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You can have multiple accounts if you wish.

 

To access your SkyDrive page (and retrieve documents) you must know the account and password that you used when you created the SkyDrive storage space.

 

A Hotmail account is deleted if it is not used during the first 10 days after you register or for any consecutive 60 days.

To verify that your account still exists (or does not), sign in to your Hotmail account at the following MSN Web site:
http://www.hotmail.com/

 

 

Have a look at "Already signed up for Windows Live ID?" on this link, see what it can tell you, if anything.

 

Windows Live ID
https://accountservices.passport.net/ppnetworkhome.srf?vv=1400&mkt=EN-AU&lc=3081

 

 

If you don't remember your correct username it doesn't look too good for you.

 

"If, for whatever reason, you cannot prove that you are the account owner, you will not be given access, and it's likely you'll have lost the account forever."

 

What are my Lost Hotmail Account and Password Recovery Options?
http://ask-leo.com/what_are_my_lost_hotmail_account_and_password_recovery_options.html

 

 

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Hi Sharief

 

With respect, your reply does not help

 

The links you provided

 

http://windows.microsoft.com/en-IN/windows-8/microsoft-account#1TC=t1

only shows how to access CURRENT ACCOUNTS

 

Which user account is right for me?

http://windows.microsoft.com/en-IN/windows-8/which-user-account-for-me

ONLY refers to User accounts to control the operating system on the PC

 

To answer your questions

 

1.      What happens when you try to access the account?

 

I cannot access the original accounts. Microsoft will not send passwords

 

2.      Did you create a local account or Microsoft account initially?

 

I created a local account originally, then a Microsoft account. On the  advice of a Microsoft Tech Support staff member I created a completely NEW MS account on 26th January and now cannot access my original Sky Drive.

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I wonder if this would work for you?  You would have to adapt the article to suite Windows 8.

 

How to use System Restore to log on to Windows Vista when you lose access to an account
http://support.microsoft.com/kb/940765/

 

Any adaption would require you to understand how to use the advanced options available in the Windows 8 Advanced Startup Options.

 

Windows 8 Advanced Startup Options provide major improvements
http://www.techrepublic.com/blog/window-on-windows/windows-8-advanced-startup-options-provide-major-improvements/6496

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Last updated December 21, 2021 Views 10,433 Applies to: