Camera not working in Levono Yoga 710-14IKB after update

Hi, #GHOSH

My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

In Device Manager, on the Action menu, select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again. If your webcam still doesn't work, look for help on your webcam company's website.

https://support.microsoft.com/en-us/help/13753/...

Let us know if these steps help you to resolve the issue.

Hi #GHOSH
I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Windows Key+i > Privacy > Camera > Make sure following
Allow access to this camera on this device is set to ON
Allow apps to access your camera is set to ON
Also down below Choose apps that can use your camera is ON for appropriate apps

Let's execute following steps for this problem if above doesn't solve your problem. Please update me once done.

1. Press Ctrl + Shift + Esc to invoke Task Manager > Go to the “Processes” tab > See which programs are currently running in the background of the system and If you found an app that uses Camera, end that program

2. Switch Off your Antivirus temporarily and check. Switch On antivirus when testing is over.

3. Windows Key+X > Device Manager > View tab > Show hidden devices
Locate your Webcam
Right click > Roll Back
If Roll back doesn't work - Right click > Update Driver
If above doesn't work, go to your computer manufacturer's website, download latest webcam driver and install

Help Link - https://support.microsoft.com/en-us/help/13753/...

Do let me know if you require any further help on this. Will be glad to help you.

Hello,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

Please refer following suggestions:

Run Hardware and Devices troubleshooter from Settings app > Update & security > Troubleshoot.

If that doesn't helps, try to re-register Camera app:

1. Press Windows +X and select Windows PowerShell (Admin).

2. Type/paste following and press Enter key:

Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3. Close Windows PowerShell and see if this resolves the issue.

Otherwise, try these steps:

1. Press Windows + X, select Device Manager.

2. Under Imaging devices, right click on your camera device and select Uninstall. Click OK.

3. Then click Action > Scan for hardware changes.

4. Close Device Manager and reboot.

Let us know if this helps!