Camera isn't working, shows a grey screen with a slashed camera

The camera of my Lenovo S340 laptop isn't working. It shows this grey screen with a slashed camera. The light next to the camera is switching on but the camera doesn't work.

I tried troubleshooting and updating it but no results. 

Hi Radhika

On your keyboard, on the function keys (F1 - F12), do you see a camera icon with a line through it, I think on that model it is the F8 key, try pressing that key, or if that does not work, try pressing Fn + that key to see if that turns on your webcam . . .
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Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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It's working! I tried a couple times though nothing happened. Eventually, it worked. 

Thank you so much for your help!

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Hi Radhika, glad to Help!
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated May 16, 2024 Views 13,947 Applies to: