Hello BethanyRenaud,
I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with your laptop camera. What is the model of your Lenovo laptop?
Some laptops have a privacy switch or a camera shutter key that can be used to turn off your webcam and prevent it from being used.
Camera Privacy Switch located at the right side of the laptop
Camera Shutter Key located on the keyboard
Please try to press FN+F6 or CTRL+F8, F10. or try other F key combinations.
Give your apps permission
If you recently updated Windows 10, you might need to give apps permission to use the camera. In newer versions of Windows 10, some apps don’t have default access to the camera.
To let apps access the camera, select the Start button, and then select Settings > Privacy > Camera. Then turn on Allow access to camera on this device.
Please try to check this support article if it helps.
https://www.itsupportguides.com/knowledge-base/...
I hope this helps! Please let me know if you have any further concerns.
Sincerely
John DeV
Independent Advisor
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