Camera and microphone not working when using facebook messenger

I've been trying to video call my friends using facebook messenger. It's not working on Edge or Chrome and the Messenger app. Every time I try, it comes up saying

An Error occured when trying to get access to Camera and/or Microphone:

Hardware Access Error.

Hi VandhnaDeep,

My name is Jocelyn, an independent advisor and, a fellow Windows 10 user.

I appreciate you for providing details about the issue and I'll be glad to help you today.

I would suggest you follow the steps provided in the following Microsoft article and see if it works for you.
https://answers.microsoft.com/en-us/windows/for...

One solution that seemed to work for many is by disabling the IR camera in Device Manager.
You may refer to this link below for the steps on how to disable IR Camera.

https://www.tenforums.com/tutorials/127426-disa...

I hope this would help. Let me know if you need anything else.

Best,
Jocelyn
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