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bugcheck 0x0000009f storahci.sys

I keep getting random bluescreens with my new Windows 11 system. BIOS, graphics card, chipset, Windows are all up to date.

Would appreciate some help in understanding the debug file to find the root cause

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff938ea9d7a050, Physical Device Object of the stack
Arg3: fffff8074f906178, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff938eade2c9f0, The blocked IRP
 
Debugging Details:
------------------
KEY_VALUES_STRING: 1
    Key  : Analysis.CPU.mSec
     Value: 952
    Key  : Analysis.DebugAnalysisManager
     Value: Create
    Key  : Analysis.Elapsed.mSec
     Value: 940
    Key  : Analysis.Init.CPU.mSec
     Value: 3889
    Key  : Analysis.Init.Elapsed.mSec
     Value: 725287
 
    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 680
FILE_IN_CAB:  082423-6578-01.dmp
TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b
 
DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump
 
BUGCHECK_CODE:  9f
BUGCHECK_P1: 3
BUGCHECK_P2: ffff938ea9d7a050
BUGCHECK_P3: fffff8074f906178
BUGCHECK_P4: ffff938eade2c9f0
 
DRVPOWERSTATE_SUBCODE:  3
DRIVER_OBJECT: ffff938ea9ccaca0
IMAGE_NAME:  storahci.sys
MODULE_NAME: storahci
FAULTING_MODULE: fffff80750180000 storahci
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT:  1
PROCESS_NAME:  System
 
STACK_TEXT: 
fffff807`4f906128 fffff807`4d99d456     : 00000000`0000009f 00000000`00000003 ffff938e`a9d7a050 fffff807`4f906178 : nt!KeBugCheckEx
fffff807`4f906130 fffff807`4d99d32c     : 00000000`00000006 fffff807`487dc180 ffff938e`addbb280 fffff807`4f9062a9 : nt!PopIrpWatchdogBugcheck+0x122
fffff807`4f9061b0 fffff807`4d74575b     : ffff938e`00000007 ffff938e`00000001 fffff807`00000000 ffff938e`00000002 : nt!PopIrpWatchdog+0xc
fffff807`4f9061e0 fffff807`4d7432c4     : 00000000`00000000 00000000`00000000 00000000`00000000 fffff807`487e25e8 : nt!KiProcessExpiredTimerList+0x1eb
fffff807`4f906310 fffff807`4d83604e     : 00000000`00000000 fffff807`487dc180 fffff807`4e14c6c0 ffff938e`c2913080 : nt!KiRetireDpcList+0xa94
fffff807`4f9065c0 00000000`00000000     : fffff807`4f907000 fffff807`4f900000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e
 
IMAGE_VERSION:  10.0.22621.1690
STACK_COMMAND:  .cxr; .ecxr ; kb
FAILURE_BUCKET_ID:  0x9F_3_IMAGE_storahci.sys
OSPLATFORM_TYPE:  x64
OSNAME:  Windows 10
FAILURE_ID_HASH:  {21defffd-4d1f-b62d-8f72-d4892aa9cff8}
 
Followup:     MachineOwner
---------
My name is Jonathan Deives. I'm an Independent Advisor and I'll be glad to help you today.

See if your computer is creating minidump files.

These files are in "C:\Windows\Minidump".

Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.

Post the link to the ZIP file here.

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Your minidump file indicates that the BSOD is caused by the “storahci.sys” storage driver.

Go to your PC or motherboard's support page on the manufacturer's website and look for Intel driver installation, such as Intel Rapid Storage Technology.

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I have MSI motherboard with AMD CPU and AMD GPU, does that still apply?

https://de.msi.com/Motherboard/MAG-B650-TOMAHAWK-WIFI/support#driver

All I can see is BIOS firmware and chipset driver, latest version for both are installed. Does the minidump file indicate any process which could have caused the crash?

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Download and install the PIDE/SATA Drivers in this case

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It says "AMD RAID Driver" does that still apply to me? I'm not running my disks in RAID configuration

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The BSOD problem is being caused by RAID, installing the drivers can solve this problem.
Check in the BIOS also that the RAID option is disabled and AHCI is enabled

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I dont think thats correct? From official AMD documentation the driver applies to:

  • Supported RAID Levels RAID 0,1,10 for both NVMe and SATA RAID on the above listed AMD products.

  • RAID 5 is supported on 3rd Gen AMD Ryzen™ Threadripper™ and Ryzen Threadripper PRO Processors only.

  • This driver package supports the operating system/boot device included in the RAID array and standalone NVMe boot device with a separate SATA RAID storage array.

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Question Info

Last updated February 12, 2024 Views 204 Applies to: